RIng Back after specified time

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  • Updated 7 months ago
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In our old phone system, if a lobby employee put a person on hold, after approximately 60 seconds, the call would ring back to the Lobby Huntgroup that put them on hold.  This was to safeguard against someone dropping the ball, and forgetting a call.  We do not want it to go to voicemail after a certain time, but to ring back to our Lobby Huntgroup.  Is there a way to do this in Ring Central?  Thanks.
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John Crocker

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Posted 2 years ago

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Mike, Official Rep

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Sorry, but at this time there's not an option other than voicemail, or disconnect. 
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Kimberly

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Hello, 

I see this conversation was a year ago, any updates for a ring back while on park?
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Saadet - Community Support, Official Rep

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Hey Baker,

Check out Brandon's reply on this thread :)