Call Recordings: download for a specific date range.

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  • Updated 5 years ago
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This conversation has been merged. Please reference the main conversation: Call Recordings: Download Options

If you guys could look at the call logs section and add a place were the ring central portal can automatically download call logs and recordings for a specific date range. This way we do not have to go back weeks at a time and download only one days worth of calls and recordings, this is very time consuming. Thank You 

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Cody Smith

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Posted 5 years ago

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Danno, Champion

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Are you talking about via individual user or as Super Admin?
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Danno, Champion

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As Super Admin, if you select OPEN ADVANCED FEATURES


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Danno, Champion

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Then enter the field information and select DELIVERY SETTINGS, 

 
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Danno, Champion

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You can then create your automatic logs to be send to your email.

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Cody Smith

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Iam talking about the admin portal yes, you can set a call log delivery, however that does not include recordings, it is just call logs. Maybe add this feature? The problem is downloading one day at a time is so time consuming waiting on this, when I may need a week or even two weeks worth of call logs AND recordings.

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Danno, Champion

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I see what you are saying now - sorry.  I LIKE it too.
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Cody Smith

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haha thank you, yeah that would be a great feature to have.

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