RingCentral Meetings: always needs to be downloaded and run?

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Whenever one of my users joins a Ring Central Meeting from a Link in an email or calendar invite it takes him to his browser where he has to download and run the app - even though he has RC meetings installed on his machine - any idea why? Does something in the browser prevent Ring Central from just starting up.
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DeanPar

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Posted 3 years ago

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Kim, Alum

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Does it make them re-download it?  It will take you to the web browser - then the app will launch automatically after a few seconds.
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