Ring Central Mobile App to show a name instead of number in the "To:" Field.

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  • Updated 2 years ago
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1. Account type: US
2. A software company
3. Underneath the Caller ID. Ex. To: Reporteq instead of To:XXX-XXX-XXXX. This will help differentiate where calls are coming in from (different websites with different phone numbers)
4. We have multiple websites people call into from, this would allow us to see what website they are calling from and to answer the call appropriately.
5. Knowing where the calls are coming from.
6. Using chat support I was told yesterday this feature is not available for the mobile app, only the desktop app.  
7. 5 users, 2 lines. 

I have attached an image to better visualize. 
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Trevor Kurtz

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Posted 2 years ago

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