Ring Central Phone presence show include calendar 'In a Meeting' status

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  • Updated 4 months ago
  • Planned
When using the RC Phone desktop app and Outlook.  I would like the presence to include 'In a meeting' option when the user is booked in a meeting on their outlook calendar.

Currently the presence shows green if they are not on a RC meeting/call.  This can be mis-leading.  Users can change status to busy/meeting manually, but no one will actually do this.

This should be relatively easy as the information is already made available to the desktop app in the calendar function (if it is turned on).
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Michael Berkeley

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  • like why isn't this there already?

Posted 5 months ago

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Jessica - Community Support, Official Rep

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HI Michael, 

Currently this is in the Beta stage internally for the RC app, it might be something you want to look into once fully available :) 
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Laura Collie

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what's the timeframe for general release?
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Saadet - Community Support, Official Rep

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Hey Laura, we don't have a firm date on that yet. It may be in Q1 or Q2 of this year, depending upon if we hit any snags/bugs. But keep an eye out for it!