Ring central stop working on windows 10

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  • Updated 2 years ago
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Merged

This conversation has been merged. Please reference the main conversation: Upgrade to the latest version of RingCentral for Desktop (Crash or Failed Installation after upgrading to 8.4.5)

Please check the screenshot am getting https://url.upwork.com/_01g1PQhxORLhnZVklNJ5uahxrgB1yTKXVS I uninstalled 6 times and am getting the same error, it was working fine for a few days
Please help I need it for work.

I also try installing this version http://downloads.ringcentral.com/sp/RingCentralForWindows-8.0.6.msi  and it did not work. I am using windows 10.
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Ivonne camacho

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Posted 2 years ago

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Justin Davis

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This has happened to two users in our office today as well. Something weird is going on. I have an open case with RC and have sent logs, so hopefully we will have some answers soon.
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Kolby Davis

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Yep This is effecting are users today as well. 
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Cecelia Denning

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Yes, this is effecting several of us here in my office too.
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David Carroll

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Add me to the list.  The program failed to automatically log me in as usual.  I had to log in manually.  I got the "stopped Working" message in about 30 seconds.  Windows 10.  I rebooted.  No help.  I tried repair in the Control Panel.  No help.  
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Mike, Official Rep

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We've had a few other reports of this earlier today. If you are still having problems please call us or open a case here. https://service.ringcentral.com/login...
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Ivonne camacho

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I already open a case however am still waiting for a resolution. Thank you 
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Kolby Davis

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Yep Case opened
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Kolby Davis

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Justin Davis

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Pretty poor solution since the program won't update automatically once the problem is fixed. RC needs to get it together with their quality control on updates. This is at least the second issue we've had in the last few months where we had to force rollbacks from updates due to problems.

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