I am running version 9.3.5 and using Windows 7. Have spoken with at least 5 RingCentral customer service personnel and they cannot fix it. At least the 1st 3 times I try to Ring Out I end up getting a message that says "Can not initiate ring out call at this time. Please try again later." After the 3rd time or so I get this message, a little green box slides in that says "Calls only". After this message appears I am able to use Ring Out and I am able to do so several times in a row. Later in the day if I want to ring out again, I have to go through the same sequence that sometimes goes more than 3 times before I can use the system. Thank you to anyone who may have a fix.