How can I dial using the Virtual Calling Card feature?

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  • Updated 3 years ago
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I have had Ringcentral for a few years, and originally subscribed to save money on the exorbitant cost for outbound calling charges from the landline provided by my landlord.  I would dial my ringcentral toll free company number from my landline to access my account, and after entering my pin, would use the Ring Out feature from my landline.  I make a lot of outbound calls. Yesterday, after adding a new user to my account, I am no longer able to call my RingCentral account from my landline.  Tech Support states that this feature was removed. I need it back.  it has become a very important part of our phone system, and i use it wherever i go with analog landlines to save on outbound phone charges.  

Given, the new competition with cloud based phone systems, if Ring Central does not reinstate this feature, I may be forced to take my business elsewhere.
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Robert Leveen

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Posted 3 years ago

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Mike, Official Rep

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This feature still exists.  Just follow these steps:

Step 1: Dial your RingCentral phone number.
Step 2: If extensions are enabled, this is where you would enter the extension number.
Step 3: At any time, press star (*).
Step 4: When prompted, enter your password and then press pound (#).
Step 5: Press 3 to make an outgoing call.
Step 6: Dial the number you want to call and press pound (#).
(Edited)