Ring Receptionist

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Is it possible that I can have my extension also ring the extension of the "Auto Receptionist" so if I am in a meeting she can answer my extension?
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Todd

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Posted 6 years ago

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RC-Installer, Champion

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Hi Todd yes this is possible using the presence features of Ring Central.

Are you an Office customer or professional and what type of phones are you using?

Make and model so we could see if they support that feature

Let us know

Thank you
Chuck
Certified Ring Central Installer
ckfuscone@yahoo.com
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RC-Installer, Champion

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Hi Todd yes this is possible using the presence features of Ring Central.

Are you an Office customer or professional and what type of phones are you using?

Make and model so we could see if they support that feature

Let us know

Thank you
Chuck
Certified Ring Central Installer
ckfuscone@yahoo.com
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Todd

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We have the professional version and are running Cisco 303 phones. I don't see the presence feature in our interface?
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RC-Installer, Champion

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Hi Todd, the presence feature is only offered on the Ring Central Office plan.

Not sure how much you are paying but it is unlimited calling and many more features for a flat $29.99 per month per line.

I could assist you in making the change and then configuring your account to do this call pickup

Let me know

Chuck
Certified Ring Central Installer
ckfuscone@yahoo.com
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Ben Foster, Alum

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Hi Todd - to clarify, Presence would let you display your availability on a human receptionist's phone. The Auto-Receptionist, which is a robotic attendant that handles incoming calls, cannot be set to take calls when your line is engaged. You could, however, add colleagues' phones to your Call Handling & Forwarding menu so calls you "miss" will ring other people's phones.

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