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User is getting stuck at submitting his password, the "Continue" button never becomes clickable even though I've tried meeting all the password criteria so that he may finish the setup, any reason for this?
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290 Points
Posted 2 years ago
Saadet, Employee
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68,092 Points
Cecile Glassy, Champion
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21,860 Points
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290 Points
He is using Chrome and I suggested clearing cache and cookies, but is there any reason he'd be getting the same error
Saadet, Employee
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67,790 Points
Hey Tyrone,
It's possible that the two password fields don't match (i.e. a number/letter is transposed)
Are you still having issues?
It's possible that the two password fields don't match (i.e. a number/letter is transposed)
Are you still having issues?
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290 Points
He typed in everything correctly and still having issues
Saadet, Employee
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67,790 Points
Are you using something like LastPass to generate the password?
Cecile Glassy, Champion
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21,860 Points
Tyrone Staggers
Tyrone Staggers
Saadet, Employee