Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: We have archived this topic as it has either reached a resolution has become inactive, or information contained in this thread is no longer accurate. If you have a related question on this subject, please post a new topic.
User is getting stuck at submitting his password, the "Continue" button never becomes clickable even though I've tried meeting all the password criteria so that he may finish the setup, any reason for this?
-
260 Points
Posted 1 year ago
Saadet - Community Support, Official Rep
-
46,676 Points
Cecile Glassy, Champion
-
18,066 Points
-
260 Points
He is using Chrome and I suggested clearing cache and cookies, but is there any reason he'd be getting the same error
Saadet - Community Support, Official Rep
-
45,908 Points
Hey Tyrone,
It's possible that the two password fields don't match (i.e. a number/letter is transposed)
Are you still having issues?
It's possible that the two password fields don't match (i.e. a number/letter is transposed)
Are you still having issues?
-
260 Points
He typed in everything correctly and still having issues
Saadet - Community Support, Official Rep
-
45,908 Points
Are you using something like LastPass to generate the password?
Cecile Glassy, Champion
-
18,066 Points
Tyrone Staggers
Tyrone Staggers
Saadet - Community Support, Official Rep