RingCentral Andriod App with Hearing Aid Users

  • 0
  • 2
  • Question
  • Updated 2 years ago
  • Answered
I have a RC user that is hearing impaired and requires the use of hearing aids.  He cannot hear the other party very well on calls made or received on the RingCentral app on his Samsung Galaxy S6.  The S6 does support hearing aids on normal calls.  I know he can to the ringout feature to use the cell phone calling, but is there any way to enable hearing aid support on the app?
Photo of Aaron Satterwhite

Aaron Satterwhite

  • 320 Points 250 badge 2x thumb

Posted 2 years ago

  • 0
  • 2
Photo of Mike

Mike, Official Rep

  • 94,248 Points 50k badge 2x thumb
Sorry the mobile app doesn't have any configurations for hearing aids.