RingCentral ClickToDial inserts unexpected content into Vue apps

  • 0
  • 2
  • Idea
  • Updated 4 months ago
Account Type: US

Business: Ad Tech

Case Number: #07431235

The customer support agent that assisted me with my case asked me to submit a feature request about this issue.

The popular frontend framework Vue adds a special randomly-generated attribute to all HTML elements. This attribute is just a string of characters that helps Vue define a scope.

Your 'RingCentral for Google' extension occasionally inserts a <rc-c2d-number> element into these Vue elements. RC occasionally thinks the randomly-generated attribute is a phone number. This causes information to display that wasn't meant to display, leading to security and privacy issues.

Vue is so common that this is a potential issue for thousands of sites.

Please find a screenshot of the unexpected <rc-c2d-number> element below.

Photo of Jake Nielson

Jake Nielson

  • 80 Points 75 badge 2x thumb

Posted 5 months ago

  • 0
  • 2
Photo of David O

David O

  • 62 Points
Hi Jake Nielson, 
I am also seeing this error in my app, in some ajax calls with the google chrome extension:

Any fix about this?

David Osorio
Product Owner | Kometsales 

Photo of Saadet - Community Support

Saadet - Community Support, Official Rep

  • 44,302 Points 20k badge 2x thumb
Hey David, currently this is a feature request with no ETA (since it's pretty new). I have brought it up to our Integrations team for their review. If I hear anything about it, I will update this thread