RingCentral Desktop and Mobile App

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  • Updated 2 months ago
Is there a way to run a report on RingCentral desktop and mobile application versions users are using? If not it would be a nice feature.
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Manny Han

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Posted 2 months ago

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Cecile Glassy

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USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets 

2018-05-30 I would really prefer it if RingCentral opened up this option in their online reports and made it a downloadable upon demand as a CSV, Admin rights required.

This is already possible if you have Microsoft System Center Config Mgr  server running on your organization's network.  You can just do a software discovery. 

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Saadet - Community Support, Official Rep

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Hey Manny, I've flipped this to a feature request :)
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Manny Han

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EXCELLENT! Thank you!
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Cecile Glassy

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I should have added this only shows for Desktop installs - no discovery option on Mobiles not in our system. 
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Jeff Salisbury

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This would be very handy to have! SCCM can help for managed computers but wouldn't cover Mac and mobile devices. We know the data is there from the QoS reports so hopefully this is an easy enhancement to fulfill.