RingCentral Desktop App - Add ability to rename profile under Messages to display names instead of phone numbers

  • 0
  • 3
  • Idea
  • Updated 1 year ago

This conversation has been merged. Please reference the main conversation: Glip Question: Add/Save Contact within Glip?

Opened case 08855199 asking about RingCentral Desktop App not displaying my contact names under Messages.

Instead, it is showing their phone numbers. I tried renaming each profile but I don't have ability to rename. 

I attached below screenshot to help with visual representation of my ask. We have a huge list of contacts being displayed as phone numbers. It would be very helpful to know who these messages are coming from by name instead of phone number. 

We us messaging to dispatch our drivers so we are constantly receiving messages from same people.

Photo of MEDINA


  • 102 Points 100 badge 2x thumb

Posted 1 year ago

  • 0
  • 3

There are no replies.

This conversation is no longer open for comments or replies.