RingCentral Desktop App (aka Glip) view/sync with Mac Contacts.

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  • Updated 2 months ago
Why does the RingCentral (Glip) desktop application not view/sync with Mac Contacts?

My company uses Mac Contacts exclusively and we need to be able to identify incoming callers.

The older "RingCentral Phone" desktop app can do this by simply selecting Preferences > Contacts > View Mac Contacts.  Yet for some unknown reason this option is not available in the new RingCentral (Glip) desktop app. 

I asked RingCentral support about this last year and was only given a very generic response that all features of the old "RingCentral Phone" desktop app will be incorporated into the new RingCentral (Glip) desktop app.  This is obviously still not the case as of today, and my company can not transition to the new app until this is fixed.

Please advise as to when this specific feature will be included in the new RingCentral (Glip) desktop app.  (U.S. Account) 
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Sawyer, Esq.

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Posted 2 months ago

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