Ringcentral Desktop Huge Logs

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I was just decommissioning a machine and used Windirstat to see what was taking up the most space... This image pretty much speaks for itself...  Large blue box is Ringcentral logfiles.  Location is:
 users\\username\AppData\Local\RingCentral\SoftPhone\Logs

Might check your client computers to see if there are logs taking up massive amounts of space.  This user didn't have any particular issues with the softphone app on her machine.  A cursory review of other machines hasn't shown anything strange.

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Pete

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Posted 2 years ago

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Mike, Official Rep

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Official Response
The log file can indeed get pretty large. In most cases it shouldn't cause any problems, but if you need to delete it see steps below. 

Go to Computer > Local Disk (C:) > Users > pick user > Appdata > Local > RingCentral > Delete the two files.