The desktop software available in Canada for Telus Business Connect, has not been adding DSCP markings for QoS since we started using it a couple years ago, and still isn't in it's current version 220.127.116.11675. I've mentioned this to support before, and I get the answer that I need to modify our routers at all of our locations to mark all outgoing packets aimed towards the IP ranges for RingCentral. I can do this, but it seems to me that the better solution would be to add the feature to the software, rather than asking all of your clients to modify all of their routers. Please add this feature to your next software release version. If you cannot, or are unwilling to do so, please explain why.