RingCentral for Outlook message display

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Hi, is there a way to have the RingCentral for Outlook display messages (fax,voicemail etc) beyond the past week? I have one partner called a and wanted all old messages to be displayed.
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Lowell John .

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Posted 3 years ago

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Luke, Training Specialist

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Hi John. It turns out that the current functionality of the plugin is to display the last week of messages.

If this feature is important to the way you or your clients want to use your RingCentral account, I highly recommend making an idea post on this community site. If other RingCentral users also like this idea, they can vote on it. This is where many new features for our services can start out. We do have a helpful walkthrough page for submitting a new idea in the RingCentral community.

Reference: https://success.ringcentral.com/articles/RC_Knowledge_Article/8358#Messages

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