RingCentral for Outook: cannot send Fax from Outlook

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I can't send a fax from the outlook  plugin, when I click the fax button nothing happens. Has anyone been able to get this feature to work?

I had some issues with AVG recognizing the desktop app and outlook plugin as viruses so i've removed AVG and repaired the plugin installation.
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Posted 3 years ago

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Kim, Alum

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See #12 Fax Message here:
You can send a fax message right from RingCentral for Outlook. Clicking the Fax RC for Outlook - Fax button icon on the navigation pane opens up the RingCentral desktop app.
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This sound very interesting.  But I did not find any reference to this (RingCentral for Outlook) in the user manual.  Is there more than one manual?

Is the intent to send and email from Outlook or from the Desktop app and somehow use Outlook.  
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Jared, Alum

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Did you check out the Knowledge Base Article link that Kim referenced in her original comment? This will go over the outlook plugin and installation.