RingCentral for Salesforce update field "Task Subtype" to Call, instead of Task.

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  • Updated 11 months ago
Currently, when there is an Inbound or Outbound call RingCentral populates the "Task Subtype" field with "Task". The only issue with this the icon that appears in Lightning is a Task icon, and not a Call icon. We would like to see Call populated in the Task Subtype field instead of Task.
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Ryan Greene

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Posted 11 months ago

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Jitender Kumar, Director Application Development

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Hello Ryan, 
I have sent this request to our product team