Ringcentral Meeting: need the attendee list after the meeting

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  • Idea
  • Updated 2 years ago
  • Implemented
  • (Edited)
How do I access the list of attendees from my meeting after it is over
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Diane Helbig

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Posted 5 years ago

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Betsy Stromberg

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This reply was created from a merged topic originally titled List of meeting participants.

I would like the ability to pull up a list of participants after the meeting has ended so I can easily track attendees.
(Edited)
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Andrea Philpot

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This reply was created from a merged topic originally titled Reports for RingCentral Meetings.

I understand that RingCentral utilizes Zoom Video Conferencing for your RingCentral Meetings application. We have been customers of Zoom up until now. One thing they offer is the means to review reporting on the video conference afterwards. . It shows who was on the call, when they joined for left the meeting and how long the conference took place. . This was feature that was helpful to our organizations and I would like to see it added.
(Edited)
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SA95054

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This feeature is absolutely essential! I do not understand why Zoom has it and RingCentral does not, considering the latter is a white-label duplicate of the former.
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Sean Fitzhugh

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Official Response
I checked with my RingCentral Customer Success Manager and it appears to be functional.  Here's how to get the report of who attended which past meeting:
Once you sign into service.ringcentral.com,
you click on top navigation bar, Tools -> Meetings  and then on the left hand navigation, click on “Meetings
Reports”

 

You’ll be able to see your meetings, start time, end time,
duration and # of participants. You can also click through on the number of
participants and export the list of attendees. More detailed information and
screenshots can be found on this Knowledge Base (KB) article:

 

https://support.ringcentral.com/s/article/9075?language=en_US
(Edited)
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Saadet - Community Moderator, Official Rep

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Thank you for sharing, Sean!
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alfm

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Sean, thanks for point out how to do this. 

I have to say though that this is the most unintuative way to get a list of a meeting's participants I think I could have imagined. The 'Participants' entries aren't even underlined indicating a hyperlink so I would have never thought to click the number. 

In fact the 'success.ringcentral' article does not even mention that you can do this !

Also although you can click the 'Participants' number to get a breakdown of a specific meeting that you can then export this means you have to get the breakdown meeting-by-meeting, not all at once for the selected date range.

What you want is to replace the 'Export as CSV' link with two buttons: 'Export meeting summary' and 'Export meeting participant details'. That way it is obvious how to get the participant list and allows you to get all participants for all meetings.

This ability to get a participants list for multiple meetings would be essential if you are conducting a series of meetings and need to record attendance.