RingCentral Meeting: won't launch from Desktop Application Button

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  • Updated 5 years ago
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Yes, we can start that up and run a conference, but for the DESKTOP app, there is also a button at the bottom that says "Video Conferencing" when you hover over it. When you click it, you are taken to the RC web interface and told to download the software.

It sure would make more sense that if you already have the software on your computer, it automatically launches that. 

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  • confused

Posted 5 years ago

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Kim, Alum

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Official Response
If your current RC Meeting is not update to date, it will take you to the website to update the version.  So please update your RC Meeting then test.  This seems to resolve the issue.  Your RC Meeting should be able to be closed completely and it will launch it by itself.