RingCentral Meetings - default video setting

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  • Updated 6 months ago
When creating a scheduled meeting in RC Meetings app, the default video setting is ON for both host and participant. Having video auto-launch is typically not a desired behavior and can create a privacy issue for unexpected participants.  The default behavior should be set to off or it should be controllable by the administrator for the company.  This is a serious privacy problem for us and our clients we interface with using the RC meetings app.
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Marek Surdykowski

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Posted 4 years ago

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Phil Koorsen, Implementation Advisor

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Hello Marek,

You can change your settings to have no video when starting your meeting. Go into your settings and select video, there is an option 'always turn off video when starting a meeting'. AND when you schedule a meeting, you can set video for host and participant to 'No'. Let me know if you have any questions.
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DZELME

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This has to be done for each client the first time. There should be a way to set company preferences to the defaults like with the RingCentral app.
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Daniel Maddux

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Absolutely right, Marek. This has caused embarrassment at my company. Having video on by default is not standard behavior for online meetings, so turning it on by default is a design mistake. 
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Aaron Tomlinson

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Daniel,

Couldn't agree more as we just experienced a potentially embarrassing situation.  RingCentral and/or Zoom needs to resolve this as I was told just told by Tech Support that there is no way to override the default video settings companywide.  For those new to using RCM, I find the default app behavior to be an invasion of privacy as no other web conference platform I have used is configured in this manner.  
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Eduardo Yumet

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This definitely needs to be off by default. We had issues yesterday during a meeting with people joining with video on inadvertently. Took away the professionalism from our meeting at times. 
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Lee Roquet

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100% agree with this. We just had a situation where the meeting ID was hacked by porn users and our scheduled meeting had ten people doing - can't add that here - was really bad for our prospective clients. We need the ability as admins to turn off video as a company setting and then as the meeting starts the meeting owner can manage as needed. Thanks
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Saadet - Community Moderator, Official Rep

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Hey Lee, I am so sorry that happened to your Meeting :( Could you email me with more details about what happened and the Meeting ID number? I can be reached at community.support@ringcentral.com