RingCentral Meetings - default video setting

  • 0
  • 2
  • Question
  • Updated 10 months ago
  • Answered
When creating a scheduled meeting in RC Meetings app, the default video setting is ON for both host and participant. Having video auto-launch is typically not a desired behavior and can create a privacy issue for unexpected participants.  The default behavior should be set to off or it should be controllable by the administrator for the company.  This is a serious privacy problem for us and our clients we interface with using the RC meetings app.
Photo of Marek Surdykowski

Marek Surdykowski

  • 50 Points

Posted 3 years ago

  • 0
  • 2
Photo of Phil Koorsen

Phil Koorsen, Implementation Advisor

  • 1,446 Points 1k badge 2x thumb
Hello Marek,

You can change your settings to have no video when starting your meeting. Go into your settings and select video, there is an option 'always turn off video when starting a meeting'. AND when you schedule a meeting, you can set video for host and participant to 'No'. Let me know if you have any questions.
Photo of DZELME


  • 122 Points 100 badge 2x thumb
This has to be done for each client the first time. There should be a way to set company preferences to the defaults like with the RingCentral app.
Photo of Daniel Maddux

Daniel Maddux

  • 120 Points 100 badge 2x thumb
Absolutely right, Marek. This has caused embarrassment at my company. Having video on by default is not standard behavior for online meetings, so turning it on by default is a design mistake.