RingCentral Meetings - End of Meeting Cause

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  • Updated 1 year ago
  1. Account type  (U.S., Canada, UK,  AT&T, Telus, BT) - U.S.
  2. A brief description of the business - Managed and Professional IT Services
  3. A high level description of the product or feature being requested - RingCentral Meeting End Cause
  4. A typical use case scenario explaining how your business would use the feature - We have had situations occur where employees report to us that specific individuals or the entire meeting has "just stopped." We believe this to not be the fault of RingCentral but in lacking information from the analytics page we have to work with the end users and make assumptions based on current information. What I would like to see for a phase one is: Meeting Stopped by: (Timeout, End-All by #user, etc) and then further down the road I would like to see the additional information of (obviously from the perspective of RC) why call in or meeting attendees left the meeting.
  5. Benefit of such feature: This allows admins to educate users that accidently use the end meeting for all with certainty that they pressed that button and allows for specific individual troubleshooting as to why certain people may report issues to their internal IT.
  6. Number of Users and/or Digital Lines - ~225

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Posted 1 year ago

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