Ringcentral Meetings for Salesforce is missing!

  • 0
  • 2
  • Idea
  • Updated 3 weeks ago
  • 0
  • 2
Ringcentral Meetings is so important feature to have for salesforce integrations and was wondering why this was not thought through as you guys have smart team.
Photo of Suresh Kumar

Suresh Kumar

  • 80 Points 75 badge 2x thumb
  • anxious

Posted 6 months ago

  • 0
  • 2
6 months ago
Photo of David Lee

David Lee, Official Rep

  • 260 Points 250 badge 2x thumb
Hi Suresh, thanks for suggesting this. Can you tell us how you would expect this to work to fit your needs?  For example:
- Would you expect this to work in conjunction with our current RingCentral for Salesforce integration, or would you want it to work independently?
- Can you describe a typical way in which you would schedule Meetings in Salesforce?  For example: as a follow up to a voice call? as a brand new engagement from a contact or lead in Salesforce?

Your input will help us design this better.  Thanks.
2018-08-31T00:29:50+00:00
Photo of Kevin

Kevin

  • 60 Points
The type of meeting object should be customizable, as with all the fields. It can be recorded as a task, event, or even custom object. From there, full field mapping customization is necessary. Also, add in engagement metrics like whether or not the viewer is engaged or not. 
  • 0
  • 2

Powered by Get Satisfaction