RingCentral Meetings invite in behalf of another user

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  • Idea
  • Updated 2 years ago
  • Implemented
Account type : US Account 
A brief description of the business :
Provides mediation services to industry, community and government agencies worldwide.  One of its most common tasks is to help to mediate labor disputes around the country

A high level description of the product or feature being requested:

Customer is planning to use meeting as their major tool in communicating to clients. Customer integrated ringcentral meeting with their outlook and by doing so they maximize the feature where a secretary for example to set up a meeting for a manager. The feature that they're looking for is the need for the scheduled meeting to show on the calendar of the manager where the meeting was scheduled and not show only on the calendar of the secretary alone. They need this so that the manager will be reminded of the upcoming meetings. 

They know a work around where the secretary can send invite to the manager so that it will placed on the manager's calendar, but they're looking for a feature where it will be automatically set to managers calendar without sending the invite. 

Include any related case number if applicable : Case number 07501568
Number of Users and/or Digital Lines : 335 lines 



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Posted 2 years ago

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Photo of Jeff Salisbury

Jeff Salisbury, Champion

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Jessa - that functionality is already present. In the Manager's RC settings you just need add the secretary to the list of users who can schedule meetings for the manager. After that the secretary should see a Schedule For option where he/she can pick the manager when scheduling meetings.