RingCentral Meetings - Please make the "Enable the remote control of all applications" enabled by default. This allows IT admins to install privileged applications during a screen share. To enable it per user requires admin rights.. defeating the purpose of the remote connection.
Hi Geoff, This setting is within each RingCentral meetings end user install and affects elevated admin rights during software installs while connected to a remote user. The setting that you're referring to is related to the "Remote Control" function displaying in the user's meetings screen menu.
End user being me or our customer? I understand the point of the setting. Our company started using Ring Central and our technicians don't like using it because our customers have to sit in front of their PC pressing dialog boxes etc. It's infuriating haha. My question is whether our customer has to have it enabled or do we just have to have it enabled on our end only? Thanks for the info.