RingCentral Meetings: When scheduling, it launches incorrect gmail calendar

  • 0
  • 1
  • Question
  • Updated 1 year ago
  • Acknowledged
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: We have archived this topic as it has either reached a resolution has become inactive, or information contained in this thread is no longer accurate. If you have a related question on this subject, please post a new topic.

I have several email accounts and I've tried the below to figure out how to get RingCentral to use the correct account. I can't find any setting in RingCentral to identify which email calendar to launch when scheduling a meeting:

1. My email in RingCentral is correct
2. I am using Chrome and have the same email set up as the account tied to Chrome

I am thinking this problem is tied to how I was invited to RingCentral. When I was first invited, I was using one email account, but now that I've changed email domains, I want the new domain to be used, but calls to support failed to help me solve this problem, so I'm turning to the community.

Both emails are gmail accounts. 

Any ideas? 
Photo of Miller

Miller

  • 70 Points
  • Frustrated

Posted 1 year ago

  • 0
  • 1
Photo of Saadet - Community Support

Saadet - Community Support, Official Rep

  • 33,044 Points 20k badge 2x thumb
Hello Miller,

Are you still having issues with this?

This conversation is no longer open for comments or replies.