RingCentral needs options to disable any Recording for Meetings

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We currently use RingCentral Standard for US.  We were considering expansion options for additional meeting/training options such as Webinar for a sales tool.

We are a Software as a Service provider with Proprietary software packages.

We require the option to disable all or part of the Record Meeting feature inside RingCentral Meetings software. We may wish to record a meeting for internal training purposes Internally only as the host, but do not want possible customers to record our demonstrations for any reason.   If a selective option is not available  we at least want to be able to disable all recording.  There is an option to do this for phone calls and the same option should be available for meetings.

Our software solutions are very specific to our industry and legal actions have already been required between companies attempting to reverse engineer samples from competitors. It is our stance that unless a contact has been signed and the users viewing our information are customers with all the rights and restrictions that includes, that they not be able to acquire information beyond what is gleaned by actually attending the demo with our sales force. There are Legal restrictions and responsibilities for phone conversations which are clearly stated on the RingCentral phone configuration pages, yet not the same options for Meetings which include many of the same elements and possibly more then a phone conversation would contain. 

We currently only have about 30 user accounts/lines.

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  • frustrated

Posted 2 years ago

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Brandon, Champion

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I don't disagree that this would be a good feature to have, but I will just point out that you can never stop someone from recording with a screen recording tool they have or a phone camera, etc. anyway..