RingCentral Outlook Plug-In Doesn't Load

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US version Outlook Plugin Version: 6.1.124551
Had worked before Mojave MacOS update

Doesn't load on outlook. RE-installed app, restarted outlook, restarted computer. Can only schedule meetings through the Desktop application but when selecting outlook for that option, does not allow selecting the email address linked to RingCentral
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Glenda Wrenn Gordon

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Posted 5 months ago

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Jeff Salisbury, Champion

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Glenda - this is a known issue with Mojave - see this post (or search for Outlook & Mojave):
https://community.ringcentral.com/ringcentral/topics/ringcentral-meetings-mac-mojave-10-14