Ringcentral Phone Mobile app - Enable ability to forward a voicemail to another user

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In Mobile app, we can play/pause or delete voice mail.please allow forward to contacts as well. Users now need to go to Web app to forward voicemails and it is not the best user experience for them. Consolidating everything in Mobile app would be best experience. If that’s hard, please enable RC Phone with this functionality.
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Savitha Gurumoorthy

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Posted 4 months ago

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Liam Zhang, Employee

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Hi there, Forwarding voicemail to contacts is actually supported by RingCentral app. 
  1. Go into a voicemail detail page. 
  2. Tap sharing icon on the up-right corner. (If you don't see the icon, give a few seconds to load)
  3. Choose RingCentral app to share. 
  4. Select the contact you want to share. 

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Savitha Gurumoorthy

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Thanks a lot Liam! This is great. When we evaluated Ringcentral, we realized Ringcentral app can be installed on any device. However, we want limit it to being installed only on those devices users have registered on our mobile device management solution. So essentially a prerequisite to using RC on user device is to register the device first. This way we can have control over company data in user’s own device. At present, we do not use the RingCentral app, but use phone & meetings separately. These 2 support modern authentication that allows us the ability to control which devices they can install it on. Do you know if Ringcentral app now lends itself to Device Control ? ( via Modern Authentication).

If you have any other idea to enable device control on Ringcentral, please share.