RingCentral reports in Salesforce.

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Pre-configured reports that tie into the Call Center users to track key metrics.  


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Posted 3 years ago

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Mike, Official Rep

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Hi Goldberg,

Can you explain in a little more detail what data you are looking for?  This might be something that should be directed to Salesforce.  The RingCentral integration is primarily a dialer within Salesforce.  If you are looking for some more advanced Call Center type metrics, then perhaps our Contact Center product might be a solution.


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