Account Setup: Provide a Implementation Team for their Services

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RingCentral should consider providing a person or team to set up the phone system for those companies that don't have time or the in-house resources to do it. We have been using RingCentral for a couple of years but not most of its features. Due to stretched, internal resources we simply do not have time to do more than simply the minimum to get us by and business must go on. None of us have the time to study how to set up the various features and implement this in the way it should be done. I like the looks of the next level of plan that RingCentral has above the one we presently have but we certainly would not even consider it as it would just be more features we don't have time to put into use. We, and I am sure there are other companies out there also, would be willing to pay to have someone come in house and implement our phone system the way it should be and in doing so enable us to avail ourselves of the other features.
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Tim Luttrell

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Posted 4 years ago

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Kim, Alum

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RingCentral offers implementation services to get your account up and running. We’ll walk you through the physical setup of your phones and help you configure the settings for each of your employees. Implementation services are free of charge to RingCentral Office accounts with two or more users. 

The process may take up to 30 days depending on your readiness and the complexity of your needs. This training should be done before you go live. See "Getting Started" or the scheduling form.  The Admins & IT Dept should consider attending together. 

* There is a Dedicated Onsite Deployment team that is available through your sales rep. 

(Edited)
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Kim, Alum

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(Edited)
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Tom Cowan

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This reply was created from a merged topic originally titled Needing setup and operational support.

I need someone who can teach me how to setup my RingCentral
 Does anyone know anyone who can assist with this task at a reasonable price.
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Jan Ferguson, Channel Partner, Champion

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Tom,

Contact your sales rep. He/she should be able to set something up for you. If you don't get setup with some training from them, contact me back here and I will make arrangements to assist you.

I forgot to mention that if you have an Office account with more than two users, they should be setting you up for Implementation training.

https://success.ringcentral.com/articles/RC_Knowledge_Article/5219
(Edited)