RingCentral Status notifications via SMS

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  • Updated 1 month ago

USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets

2019-10-16 the SMS version of RingCentral System Status Notifications needs to have info what systems are effected.  having a web link telling you to login is not helpful.  To make the TXT message version USEFUL, a great improvement would be to include the ICON of the service(s) effected.





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Cecile Glassy, Champion

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Posted 1 month ago

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Danno, Champion

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Amen.  The notification is basically worthless to multi-site administrators.  Plus, when I checked the site, under America section, the report was people in China were experiencing one-way audio. 
(Edited)
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Cecile Glassy, Champion

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Great additional parameter:  Include a Flag icon detailing which continents are effected
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Cecile Glassy, Champion

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Similar to the icons they use in the Desktop App