RingCentral Video / Unable to use webcam during a meeting of RingCentral Video on Amazon WorkSpaces

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  • Updated 3 weeks ago
I'm not able to use webcam during a meeting of RingCentral Video on  Amazon WorkSpaces.
If I switch Video Service to RingCentral Meeting,  webcam works correctly.
After switch back Video Service to RingCentral Video, webcam does not work..
Of course, I am able to use webcam during a meeting of RingCentral Video on  Windows PC instead of Amzon WorkSpaces.
Please help how to fix this issue.
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Takao

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Posted 3 weeks ago

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Takao

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RingCentral technical support called to answer that RC's webcam (Video) feature is not yet available on Amazon WorkSpaces.