This conversation has been merged. Please reference the main conversation: Mobile App: How do I edit or delete contacts on iPhone?
When I call a contact from my address book within the ringcentral app on ANY iphone NOT using VoIP, a NEW contact is created with the person I just called name and the CALLER ID phone number (main company phone number). Now I have a duplicate contact with our office number and the customers name. This happens EVERY TIME we call a customer so please imagine how many contacts that is creating. Ring central acts like this is only happening to me. That cannot be the case! Anyone having this problem? Have you fixed it?