RingOut on Web Portal saves Cache/Last RingOut option

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Merged

This conversation has been merged. Please reference the main conversation: Set up default RingOut number on the online account without having to click drop down

The Web Portal RingOut option doesn't allow me to switch to the home phone number and leave it there. It's always defaulted to the direct number of my extension.
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Posted 12 months ago

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BuddyAI Randy

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This reply was created from a merged topic originally titled web portal ring out settings.

U.S. Account
Web Portal
Case number 06535472
I use the Ring Central Web Portal,   As of mid last week, an update happened that changed things a bit.  Now, when I  Ring Out, by default, the FROM number is my mobile phone and I have to change it each call.   I want to edit that default back to HOME number  as it was before last week.  When reported to Support Chat, I was told that feature was removed and to make a feature request here to get it back.

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