RingOut - Reduce Steps

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  • Updated 4 years ago
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This conversation has been merged. Please reference the main conversation: Desktop App: Fewer clicks for a faster Ring-Out

After updating our softphone, I noticed it takes 4 steps  when using the "Ringout"  feature, whereas before while using the older version of the Softphone, all I had to do is select the phone number, press F6, then the phone call will Ring Out Automatically. 

Now I must select phone number, press F6, select the green call button, then select the green call button in the next hub. This is a very time consuming task. 

Be advised we are using our Ringcentral phones to call out, we are not using a headsets.

Below are images of the current Ring Out steps

1. Select number

2. Press F6 keyboard key

3. Select the green call button

4. Select another green call button

Can Ringcentral update this feature so that a user can only select the number, press F6, then the phone call will Ring out automatically?

This will be very resourceful update because it will save our users a lot of time when placing phone calls. 

I appreciate your time.

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Forrest Muldune

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Posted 4 years ago

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