Role: Call Log without Call Recording

  • 0
  • 1
  • Idea
  • Updated 2 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: We have archived this topic as it has either reached a resolution has become inactive, or information contained in this thread is no longer accurate. If you have a related question on this subject, please post a new topic.

Greetings!

One of my clients need to have his users to view their Call Logs (be it individually or the company as a whole) for tracking purposes but apparently, I couldn't get rid of the recording and each time I open up a call log from an extension's login, it always includes the recording.

We'd like to avoid having those recordings accessible by employees for information security.

Downloading the Excel file from the Call Log isn't really applicable because the users need to review the Call Log real-tme.

Is this a good feature request, or is there a workaround that we can find to get past this?

Thanks for any response!
Photo of Ysmael Calix Quesada

Ysmael Calix Quesada

  • 192 Points 100 badge 2x thumb
  • concerned

Posted 2 years ago

  • 0
  • 1

There are no replies.

This conversation is no longer open for comments or replies.