When a text message is logged in Salesforce it is not given an Activity Type. We would like to be able to pick what type of Activity Type the text message is logged as to align with out current activity tracking within Salesforce.
In the activity section, there are littly symbols (images) based on the activity type. An envelope for emails, a phone for phone calls. Can you create a little symbol for text SMS messages? A little conversation bubble symbol? Sort of like the same symbol as Imessaging or What'sApp uses?