Secure, Encrypted Faxes

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I am told by customer support that RC does not currently have service to provide secure, encrypted faxes from sender to recipient for secure transmission of confidential info.  He suggested I propose here that such a feature be added.
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BURNS

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Posted 6 months ago

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Luke, U.S. Tier 1 Support

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Thanks for the post! It would greatly help to have some context for uses of the feature.

To help our Product Team understand your request and assure it gets more consideration, please include the following details in your request:

  • Number of Digital Lines on the account:
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  • A brief description of the business you perform:
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  • A typical use case scenario explaining how your business would use the feature:
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BURNS

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Hi, Luke:

1. I don't know, but don't think it matters
2. US
3. Attorney
4. Encrypted faxes, unencrypted with a password separately delivered to recipient
5. To communicate sensitive, privileged, confidential, personal or HIPPA information
6. Security
7. N/A

Thanks,
Rich