Select number to dial out - more options/permissions

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We have 3 businesses all hooked into same system. We have 3 group extensions with 3 main lines. I would like to be able to have people from business 2 select THEIR main line to dial out from vs. the actual main line for the account. I would like to be able to give permission to certain users to choose certain lines to dial out from.

  1. Account type  U.S.
  2. A brief description of the business: Financial Advisor office primarily, then have a tax practice, attorney office, insurance agent office and advisor marketing program all in same building, and we all work together. 
  3. A high level description of the product or feature being requested: If I as the marketing team dial out from the financial advisor team number, when they call back, I don't want them routed to the financial office receptionist who answers it a certain way. 
  4. A typical use case scenario explaining how your business would use the feature
  5. Benefit of such feature: would be able to receive call backs on our business main line vs. cluttering our direct lines with all sorts of calls. 
  6. Include any related case number if applicable: none
  7. Number of Users and/or Digital Lines: about 17 
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Angela Silbernagel

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Posted 2 years ago

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Saadet, Employee

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Hello Angela,

You may want to take a look at our new Multi-Site Feature and Frequently Asked Questions about it :)