Send a Fax Interface

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  • Updated 5 months ago
Recent changes have seen the Send a Fax interface changed and the characters allowed in notes has dropped. It appears 267 characters are all that is allowed. Can you please increase this to 500, to allow for more details?
Thanks for considering this request.
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Veronica Payne

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Posted 5 months ago

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Joshua Hirsch

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I just noticed this change today and need the character limit increased as well.
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Saadet - Community Support, Official Rep

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Hey Veronica,

Could you specify which part of the fax process you're referring to? Feel free to post a screen shot :)
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Veronica Payne

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Hi Saadet,

The issue is the amount of available characters for the Cover Page Notes. It appears there is only space for 255 characters which is a drastic reduction from what was available previously. I am hoping the limit can be increased at least to 500.
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Saadet - Community Support, Official Rep

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Thanks, Veronica! I thought that's what you meant.

I'm gonna look into this because this was supposed to be fixed in our most recent release :/
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Veronica Payne

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Thank you!

Have a great day!
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Saadet - Community Support, Official Rep

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Hey Veronica,

Looks like the POD that your account is on is still in the process of updating and should finish tomorrow. So follow up with me next week and let me know if it has been fixed!
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Veronica Payne

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Hi Saadet,
I just checked and see that we now have approximately 1000 characters available. Thank you to you and your team for resolving this issue! My team and I really appreciate your support and quick response. Have a great day!
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Veronica Payne

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Hi Saadet,
I just checked and see that we now have approximately 1000 characters available. Thank you to you and your team for resolving this issue! My team and I really appreciate your support and quick response. Have a great day!
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Saadet - Community Support, Official Rep

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Hooray! So glad :) You have a great day as well!