Sending an Outgoing Fax, we need to add an extension number at the end

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  • Updated 4 months ago
We're trying to send a fax via email, but the number has an extension at the end!  Example:  (315) 497-1110 Ext. 2099
We would like to send a fax to the extension.  In other Fax services, you would simply type a star before the extension.
i.e.  13154971110*2099@rcfax.com
RingCentral does not allow this to happen, it doesn't even attempt to send the fax.  Other services allow this feature, and even those dusty old fax machines can do this quite easily!  Can we please add this feature to RingCentral??

Thanks!
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Fax Mail

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Posted 4 months ago

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