Sent fax copied to super admin extension

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When one of our users sends a fax from @rcfax, that fax is cc'd to our admin extension as an incoming fax.  This becomes problematic when it contains personal and confidential information.  Is there a setting we can adjust so this doesn't happen?
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Jeannette Johnson

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Posted 2 years ago

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Mike, Official Rep

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There are probably multiple email addresses entered in the messages and notifications field.  Take a look at this article for the step by step instructions:   Messages and Notifications


If; there's only one email address entered in the field, but multiple people are still receiving the email, then the next step would be to look for a forwarding rule in that users email client. 

Let us know if this helps. 

Mike