sent fax information

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In a US account, I sent a fax and noticed that the recipient was receiving a number that is not the 888 number associated with my ring central account.
Why?
What can I do to fix that?
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Solutions

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Posted 9 months ago

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Brandon, Champion

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The outbound caller ID for fax can be controlled in various places.  But first, how did you send the fax?  Fax machine, app, web, email?
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Solutions

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thanks for the promptness of the response.

it is sent via web.

i click the icon for fax on the top right 
introduce the information
and send
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Saadet - Community Support, Official Rep

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Hey Solutions,

I took a look at your account. Are you sending the fax via extension 109 or a different extension?
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Did you still need help, Solutions?

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