sent items - only saved for 30 days

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This conversation has been merged. Please reference the main conversation: Increase recording storage limits past 90 days.

"Sent Items" are only saved in the system for 30 days. In my business, I need to go back and check the period of time before 30 days! I chatted with a representative and found that it's not an option to change a setting on this so I'm proposing this be changed.
US account, I'm an insurance broker, high level description?? huh? I want "Sent" items to show longer then 30 days. I need to be able to prove something was sent to a bank, lender, or client. At times, I need to verify what fax number I sent something to. No case #
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CONNELLY-WEISS

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  • Frustrated and dissatisfied!

Posted 3 years ago

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