Separate Outgoing Voicemail Messages on one line

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  • Updated 2 years ago
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My company has A US Ring Central Account. We are setup to receive both direct phone calls and phone calls that are forwarded from a sister company. The problem is that whether the call is forwarded to us or received directly, unanswered calls receive the same outgoing message; as you can imagine this creates confusion and comes across as unprofessional. Is there a way to setup voicemail to recognize which phone number the caller dialed and provide an appropriate outgoing message?
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Charles Pastor

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Posted 2 years ago

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Danno, Champion

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Yes, via advanced rules.
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Danno, Champion

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It depends what type of number (Company or ext) as to where the advanced rule is set under.