Separate presence feature for desktop app and deskphone

  • 0
  • 3
  • Idea
  • Updated 2 months ago
  1. Account type  US
  2. A brief description of the business 
  3. A high level description of the product or feature being requested: SEPARATE PRESENCE LINE FOR DESKTOP APP AND SOFTPHONE
  4. A typical use case scenario explaining how your business would use the feature: WHEN USING PHONE AND SOFTPHONE, IT IS EASY TO IDENTIFY THE LIST OF PRESENCE LINE 
  5. Benefit of such feature: CLEAN VISIBILITY OF PRESENCE LINE FOR DESKPHONES 
  6. Include any related case number if applicable
  7. Number of Users and/or Digital Lines 44

Photo of Bove

Bove

  • 182 Points 100 badge 2x thumb

Posted 2 months ago

  • 0
  • 3
Photo of Bob Robinson

Bob Robinson, Champion

  • 2,056 Points 2k badge 2x thumb
I would like the option to add someone to HUD on softphone and choose to not have it go to Presence on the desk phone.  I think it would be best to give the customer that choice.  Simply add someone on HUD and before saving, check or uncheck a box to have it update desk phone Presence.