Every time I change the VM greeting for my box or the main box I lose my 'standard' message. There should be an option to make a temporary greeting, like if you'll be out of the office for a day or part of the day, then with one key you can get your standard message back. Other systems have this, including my Verizon voicemail. This would save a LOT of time re-recording the same thing, over and over.
What is needed, is for a ext user to be able to select from the "IVR prompts library" for their currently set user-ext prompt OR allow user extensions to have each their own prompts library.
This can be done by simply creating a custom rule on your extension. The path will be Users > Select Extension > Call Handling & Forwarding > OR Settings > Call Handling & Forwarding > Then Select Advanced > +Add Rule. Name the Custom Rule > Called Number (Select Extension Direct Number, You can also specify date/time > Select Take Messages Only > You can then record or upload your greeting. The rule basically can be turned on/off or you can specify the date/time the rule applies.
RingCentral Tech Support
Elevate Your Business
None of these options are as good as our old system which allowed each user to easily create a temporary greeting from their phone and also by accessing the phone remotely. To require that a user has to contact a System Administrator to create or access a temp greeting is archaic and cumbersome. Besides that, I do not have a microphone on my computer- so can't create a greeting on it.